FAQs

Category: FAQ
5days / 3days and 2days subscription types are on a per-child basis. So if you sign up for one of the packages you sign up for one student which cannot be used by multiple students.
Category: FAQ

According to company policies, it’s a must to submit 50% of the total fee if client is planning for 10 holidays.in case the client is not interested to pay 50 percent fee so the company won’t be labile to lock his time with the same teacher.

Category: FAQ

Quranclassonline.com is an E-learning campaign of Cloud Lab Private Ltd which is a multinational Software research group, having its offices in England and Pakistan. Quranclassonline.com is a Non-Partisan campaign that is NOT affiliated with any Mosque, Madrassa, Religious Group, Firqa, and any Political or Religious Party. We have a formal corporate organizational structure.

Category: FAQ

We accept online payment using PAYPAL, Debit and Credit cards . You can also send us payment via Western Union and Money express.

Category: FAQ

Quranclassonline.com will not arrange alternate classes if the class is missed by the student due to any reason.

Category: FAQ

Quranclassonline.com will arrange alternate classes if the class is missed by the company.

Category: FAQ

1) As we have mentioned earlier that we collect fees in advance and generate monthly subscription invoices on the 25th of every month. The last date of regular fee submission is the 5th of every month. Our financial software automatically generates a reminder email to our clients on the 3rd. Every business has a payment cycle and in case you are not able to deposit fees well within the time frame 0.50 cents / late day will be added to your next month’s fee voucher.

Category: FAQ

Each class duration is 30 minutes/student.

Category: FAQ

1) We collect fees in advance and in case of excess payment by chance or problems from our side payment will be refunded accordingly.                                                                        2) If you are not 100% satisfied with the services you just have to inform us via email or phone call and your money will be refunded within 7 working days., we will fully refund the cost of your order.                                                                                                                                                                                                                                                                      3) For complaints related to financial matters you can drop us an email any time at accounts@cloudlabweb.com / ayesha@cloudlabweb.com

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